Our Commitment

EVERTEC Group LLC is an organization with strong values of integrity, honesty and good faith. Our Collaborator’s Handbook contains guidelines for conducting business with the highest standards of ethics.

EVERTEC Group LLC continuously promotes a good work environment where open and honest communications are expected. t. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third-party hotline provider, NAVEX Global EthicsPoint. You are encouraged to report any violation stated in our Collaborator’s Handbook, as well as asking for guidance related to policies, procedures and/or providing suggestions.

The information you provide will be sent to us by NAVEX Global-EthicsPoint on a totally confidential and anonymous basis if you preferred. You have our guarantee that your comments will be heard.

See the EthicsPoint FAQs for more information.

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

If you do not have an EthicsPoint report key and password, your organization may have recently switched service providers. Please click continue to file a follow-up.