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The Office of the Employee Ombud (OEO) provides City of Seattle Employees with voluntary, informal, neutral, confidential, third-party assistance in managing interpersonal issues, concerns, or conflicts in a non-escalating manner. The Ombud is mandated to provide equity-driven, trauma-informed support in a manner that is empowering when staff feel unsafe—specifically around issues related to discrimination, injustice and harassment. The Office also provides referrals to other resources that can help achieve a fair resolution to employee concerns. Our Charter contains general guidelines for conducting business with the highest standards of ethics.

The Ombud Office wants to assist you as you experience a conflict or have a workplace related concern. We are here to advise you when you face a difficult decision or conversation. Whether you prefer to stay anonymous or provide your details, we encourage you to meet with the Ombud and her team. Requesting a meeting with OEO is easy: our office communicates with you through a web portal called EthicsPoint. EthicsPoint does not generate or maintain any internal connection logs with IP addresses, so no information linking your PC to EthicsPoint is available. You can make your report from any computer and it will be secure. Once we receive the report, our office will send you a meeting confirmation as early as possible. Please note that the Ombuds Office will meet every client who writes to us. The web portal is just a secure way to seek an appointment.

For additional information related to services provided by the Ombud Office, please view the Office of the Employee Ombud Charter.

Report a Concern Follow up on a Report

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place.