Our Commitment

National Fuel Gas Company is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report in confidence, the information you provide will be sent to us by EthicsPoint. This website has been established to receive complaints regarding questionable accounting, internal accounting controls, or auditing matters pursuant to section 301 of the Sarbanes-Oxley Act of 2002. We will ensure that there is neither retaliation nor retribution for making a report through this website. We will investigate all issues raised on the website. We will preserve the confidentiality of individuals who submit a report, subject to limits imposed by law. We may not be able to protect your anonymity if you identify yourself or provide other information which identifies you. We must also, however, protect the rights of anyone made the subject of a report and therefore actions may be taken in response to your report that may not become public knowledge.

EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. If this is a gas emergency or if you smell gas you should immediately call National Fuel's emergency line at 1-800-444-3130 or if your complaint is related to your gas service or bill for utility service please contact customer service at 1-800-365-3234.

To Make a Report


By Phone

Dial toll-free, within the United States, Guam, Puerto Rico and Canada:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.