As part of our commitment to members of our Emeritus Family, we strive to continually improve upon and strengthen our resident care, teamwork, and business practices.
Ethics First is a way to share your valuable feedback with us. You may openly and confidentially provide us with your opinions, concerns, suggestions or compliments.
Ethics First is powered by EthicsPoint, an objective third party committed to making sure your voice is heard. This system automatically routes your feedback to the leadership of Emeritus Senior Living and allows you the option of making yourself known or remaining anonymous. Regardless of which option you choose, your comments will be reviewed and responded to promptly.
Your feedback is a gift that allows us to fulfill our Family Values. Thank you for your candid, constructive comments!
Share Your Feedback Online
If you would like to share your feedback by phone please dial toll-free: (888) 529-5827.
Follow-up on a Report
Emeritus does not tolerate retaliation against any employee who, in good faith, makes a complaint or report of a potential violation or for bringing inappropriate conduct to the company’s attention. Managers must take appropriate measures to prevent retaliation in their areas of responsibility. All reports and complaints are expected to be made in good faith. Deliberately making false complaints will be considered a violation of our Ethics Policy.
EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.