Follow Up on a Concern
It is important to follow up on reports submitted to the Helpline. This allows you to retrieve questions, answer questions, and provide additional information regarding your report. To follow up on an existing report or question, please enter the report key provided to you and password you created when you initially submitted your report or question.
UGI Corporation has upgraded systems. If you filed your concern before May 18th 2021, please click below to follow up on your concern.
Use your report key and password to follow up on a previously reported concern.