Our Commitment

Rainforest Alliance is an organization with strong values of responsibility and integrity. Our Code of Conduct contains general guidelines for conducting business with the highest standards of ethics.

Rainforest Alliance is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred. Alternative contacts are also provided within the Code of Conduct if you do not feel comfortable discussing situations with your supervisor.

In situations where you prefer to place a report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations of our Code of Conduct or other policies and procedures within Rainforest Alliance.

The information you provide will be sent to us by EthicsPoint on a confidential basis if you should choose. All anonymous reports will be taken as seriously as other reports. However, Rainforest Alliance investigators will not be able to directly follow up with additional questions or clarifications, which may hinder our ability to investigate and respond.

You have our guarantee that your comments will be heard.

See the EthicsPoint FAQs for more information.

To Make a Report

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.