Commonly Asked Questions

What happens when I make a report?
The Ethics & Compliance Line will help you to provide all the relevant information, and will summarize the details in a report that is sent to trained individuals in Marsh & McLennan’s Corporate Compliance, Employee Relations and Internal Audit teams. These recipients will assess your report and identify the most appropriate individual(s) to investigate, fairly and impartially.
Can I be penalized for reporting a genuine concern?
No. As affirmed in The Greater Good, Marsh & McLennan will not tolerate retaliation against any colleague who raises a concern in good faith about a violation of the law, the Code of Conduct or Company policy.
If I make a report from a Company computer, won’t the server log identify me as the reporter?
The Ethics & Compliance Line does not generate or maintain any internal connection logs with IP addresses, so no information linking your PC to the Ethics & Compliance Line is available. Our provider, NAVEX Global, is contractually committed not to pursue a reporter’s identity.
MGTI will not share your computer activity from your work computer to the Ethics & Compliance Line with any MMC colleagues. Yet if you feel uncomfortable making a report on your work PC, you have the option of using a PC outside our work environment (such as one located at an Internet café, at a friend’s house, etc.) to access the Ethics & Compliance Line secure website.
How can I be assured that my identity will not be revealed?
The Ethics & Compliance Line system is designed to protect your anonymity. However, if you wish to remain anonymous, you need to ensure that the body of the report, or an uploaded attachment, does not accidentally reveal your identity. For example, avoid details of your location of work (“From my cube next to Jan Smith…”) or other specific information (“In my 33 years…”).

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The Ethics & Compliance Line is not an emergency service.
Please do not use this site to report events presenting an immediate threat to life or property.
If you require emergency assistance, please contact your public emergency services.