Welcome to the CBRE Ethics Helpline
We take great pride in CBRE’s reputation for upholding the highest ethical and professional standards. To make sure everyone feels safe and comfortable speaking out, CBRE provides this Ethics Helpline, a confidential method for you to ask questions and raise concerns about misconduct or suspected unethical or illegal activities. Anyone can file a report online or by phone (anonymously if permitted by local law). An independent company, NAVEX, operates the CBRE Ethics HelpLine. It is available 24/7 in every country CBRE does business.
Two Ways to File a Report
- Call the toll-free number for your location and speak with a trained specialist who will assist you in completing a questionnaire
- Submit an online report by selecting your location under "Make a Report"
Regardless of the reporting method, CBRE will handle the concern quickly and confidentially and investigate it thoroughly. If you remain anonymous, the report will not identify you, but providing your name can often help in an investigation. You will be protected if you raise a concern, report misconduct or participate in an investigation. CBRE has a zero-tolerance policy on retaliation.
After a Report is Made
You will receive a unique “report key” and password. Use it to follow up or ask questions. Every report is reviewed by a CBRE Ethics & Compliance team member, who will determine if the report involves serious misconduct or less severe matters. Any report of financial-related reporting, accounting, or internal controls (including audit) covered by Section 301 of the Sarbanes Oxley Act of 2002, will be handled with the utmost urgency.
If there is an investigation, it will be conducted by trained CBRE personnel, who will, where practicable and permissible, endeavor to keep the person reporting the issue apprised of the progress and outcome of the investigation.