Change Healthcare thanks you for deciding to Speak Up. We appreciate your courage and commitment to Doing The Right Thing, The Right Way, Every Day. All issues raised are taken seriously and a thorough review is conducted to address your concerns and ensure compliance with our Code of Conduct, policies, regulations and laws. Change Healthcare encourages all Team Members to share their concerns and presumes all concerns are being raised in Good Faith. As a reminder of our Speak Up and Non-Retaliation policy, we do not tolerate retaliation against anyone who, in good faith, raises a concern or provides information to assist Change Healthcare in this process.

Message from our CEO

At Change Healthcare, we are committed to upholding the highest standards of business conduct. We do the right thing, the right way, every day.

We do the right thing, the right way, every day.

Together we share responsibility for implementing our standards of business conduct which are set forth in “The Integrity of Change,” our Change Healthcare Code of Conduct.

Compliance is mandatory, not optional, and all Change Healthcare team members, as well as our agents, business partners, contractors, consultants, suppliers, and vendors, should review our Code of Conduct often as a valuable tool to guide their actions.

If you are not sure of what action to take, help is available. Please ask for assistance using the many resources referenced in our Code of Conduct.

Additionally, if you believe action has been taken, or may be taken, which may violate our Code of Conduct, you are required to “Speak Up,” and report such action. There are many ways to “Speak Up” as outlined in our Code of Conduct, including using the Change Healthcare EthicsLine or associated website.

To encourage you to “Speak Up,” we do not tolerate retaliation against anyone who, in good faith, raises a concern regarding a suspected violation of our Code of Conduct, or provides information regarding the same. Anyone who engages in retaliation will be subject to discipline.

Thank you for your commitment to Change Healthcare, and for doing the right thing, the right way, every day.

Sincerely yours,

Neil E. de Crescenzo
CEO

To raise a concern or ask a question, please select one of the buttons below:

Code of Conduct/HR Concern Raise concerns about conduct believed to be unethical or a violation of Code of Conduct, Change Healthcare Policy, regulation, or law. Change Healthcare encourages all Team Members to share their concerns and presumes all concerns are being raised in Good Faith. Further, Change Healthcare’s Speak Up and Non-Retaliation Policy applies even if an allegation that was made in Good Faith ultimately turns out to be unsubstantiated. Ask a Question Ask a question regarding possible Code of Conduct violations, Change Healthcare policy, regulation or law. Check Status Follow Up on the status of your report or question using the Report Key and Password created when you submitted your report or question Potential Privacy Incident
See Legal Disclaimer below Potential Privacy Incident: a situation where an individual or entity may have received, viewed, or had access to any Restricted, Confidential or Internal Use Only information not belonging to them. This includes unauthorized access or disclosure of Protected Health Information (PHI) and Personal Information (information about an individual).
Information Security Incident: You can report a security incident (lost laptop, phishing or other system security issues) at securityincident@changehealthcare.com

LEGAL DISCLAIMER: By clicking on the “Potential Privacy Incident” link above, you will be leaving the NAVEX website. NAVEX is not responsible for content provided by this or other third-party sites to which you may be redirected. You will be subject to the privacy policy and terms of use of the destination site, rather than those of NAVEX.