Ask A Question
Speak Up
We depend on you to do your part to protect our company and its reputation. At Ulta Beauty, we all have a responsibility to conduct business the right way. If you ever suspect that The Ulta Beauty Code, policies, or the law have been violated, speak up.
Who administers Ulta Beauty’s Ethics and Code of Conduct Hotline?
The hotline is administered by an independent company (NAVEX) staffed with live interview specialists, 24 hours a day, 7 days a week. 1-888-673-9271
Are concerns reported to the Ethics and Code of Conduct Hotline secure and confidential?
Ulta Beauty uses NAVEX's EthicsPoint case management application to support the administration of the Ethics Hotline. EthicsPoint is hosted on NAVEX's secure servers and is not part of Ulta Beauty’s website or Intranet. Any report you make will be kept confidential to the fullest extent possible.
What happens after I contact the Ethics and Code of Conduct Hotline?
Once you submit a question or concern via the phone or web, you will receive a report key and password which can be used to follow up on your submission. Any concern that you raise will be kept confidential to the fullest extent possible, investigated, and responded to appropriately. Just know it is safe to speak up.
Who else can I share my concern with ?
Ulta encourages you to share your concern via the channel you are most comfortable, such as your manager, another member of management, your local HR Business Partner, the We Care! Let’s Talk! Line at 1-855-HR-Ulta-1 (1-855-478-5821)/ HRServiceCenter@ulta.com, or the Chief Compliance Officer by emailing Legal Services at legal@ulta.com
What is Ulta Beauty's stance on retaliation?
We never tolerate retaliation at Ulta Beauty. At Ulta Beauty, it’s safe to speak up! We want you to feel comfortable coming forward and sharing concerns. That’s why we prohibit retaliation against anyone for reporting his or her concerns or for participating in an investigation.