Contact Ethics

BNY Mellon wants to hear from you. If you have a question about our Code of Conduct and related policies, or if you want to report a concern regarding ethical business conduct, please contact the Ethics Help Line. This phone line is answered by internal Ethics Office staff members.

Ethics Help Line

The Ethics Help Line is operated by our Ethics Office and is available to employees and others to:

  • Ask questions about the Code of Conduct and related Corporate Policies;
  • Provide information about possible violations of the Code of Conduct, policies or law; and
  • Report concerns about activities that may place our reputation at risk

All contacts made to the Ethics Help Line can be anonymous and confidential.

You can contact the Ethics Help Line by:

Phone:

  • United States and Canada: Call 1 888 635-5662
  • Europe: 00 800 710-63562
  • Brazil: 0800 891-3813
  • Australia: 0011 800 710-63562
  • Asia: 001 800 710-63562 (except Japan)
  • Japan: appropriate international access code + 800 710-63562
  • Other locations, use your country’s international calling prefix and then dial (United States) 1-412-236-7519.

E-mail:
ethics@bnymellon.com

Mail:
BNY Mellon
P.O. Box 535026
Pittsburgh, PA 15253-5026