How to File a Report via the Hotline

Filing a Report - Step by Step:

You may file a report either online, or by calling the Ethics Hotline.

Reporting by telephone:

1. Within the United States and Canada dial: 1-866-294-4696.
2. Outside the United States, find your country's Direct Access Code and then dial 866-294-4696.
3. Where applicable, the Call Intake Specialist will guide you to select the entity to receive your report.
4. You will be assisted in selecting a violation/concern category.
5. Make your report by answering the questions provided by the Call Intake Specialist.
6. Receive a Report Key and Secure Password.
7. You can Follow-up on a Report by using the assigned Report Key and Secure Password.

Reporting online:

1. Select the country where you are located.
2. Select the country where the violation took place.
3. Where applicable, select the entity that you would like to receive the report.
4. Select a violation/concern category.
5. Fill out a report by responding to the questions on the online form.
6. Receive a Report Key and Secure Password.
7. You can follow-up on a Report using the assigned Report Key and Secure Password to access your report online.

What to Report

The Ethics Hot Line is intended to be used only for reporting concerns, activity or conduct that you believe may be unethical, illegal, or place BNY Mellon's reputation at risk. It does not replace the other methods employees or other stakeholders have traditionally used to communicate with the company.

You Are Protected

The Ethics Hot Line is confidential and anonymous. BNY Mellon expects that reports made through this system will be made in "good faith" and are real and legitimate concerns that you believe should be investigated. All reports will be given careful attention by the company.

If you are a BNY Mellon employee submitting a report, you are protected from retaliation as long as the report you file is in "good faith". Retaliation against any employee making a "good faith" report will not be tolerated.