You have reached the complaint reporting page for Personal Touch. This includes but is not limited to complaints concerning:

  • Compliance related activities such a fraud, waste and abuse
  • Patient care
  • Employee related matters

Our Commitment

Personal Touch Holding Corp is an organization with strong values of responsibility and integrity. Our Code of Conduct contains general guidelines for conducting business with the highest standards of ethics.

Personal Touch Holding Corp is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred. Where possible, we encourage employees to first speak with their supervisor or local human resources to resolve issues.

In situations where you prefer to place an anonymous report, or have not received resolution to your satisfaction, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations stated in our Code of Conduct, as well as asking for guidance related to policies and procedure.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

To Make a Report

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After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.