Our Commitment

At Blackhawk Network, we are committed to doing business responsibly, ethically and honestly. Our Code of Conduct contains general guidelines for conducting business with the highest standards of ethics.

Blackhawk is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred, or in any situation where you have concerns about the way we conduct business.

Report Anonymously – If You Want To

To make this easier, we have engaged a third-party hotline provider, NAVEX EthicsPoint, to administer our Speak Up. The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

See the EthicsPoint FAQs for more information.

Non-Retaliation Policy

Blackhawk Network prohibits any adverse action or retaliation against anyone who makes a good-faith report of suspected violations to this Policy. If you make your identity known, we will take precautions to keep your identity confidential, to the extent possible, in order to conduct a thorough, fair investigation. Because of this commitment to confidentiality, we may not be able to inform you of the outcome of an investigation. However, we assure you that your concerns will be discreetly and comprehensively followed up.

To Make a Report

You may use either of the following two methods to submit a report:


By Phone

After you complete your report, you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.