Texas Capital BancShares, Inc. is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.
If you have a concern about our work environment or ethical standards, you have several options to bring them to our attention.
You are always welcome to speak with your manager, a higher-level manager, or Human Resources about your concern. If you would prefer to report a concern anonymously, you may do so through the company's confidential employee hotline or website, both of which are managed by NAVEX, an independent third-party vendor.
You may make a confidential report by using either method to the left.
Texas Capital Bancshares, Inc. prohibits retaliation of any kind against individuals who have made good faith reports or complaints of violation or possible violations. Please note that while it is not possible to maintain absolute confidentiality of employees' complaints, due to the obligation to investigate and remedy the situation, privacy will be protected to every extent possible.
Dial toll-free, within the United States, Guam, Puerto Rico and Canada:
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.