For Spanish and other language translations call 713-338-4140 or toll-free at 1-877-448-4140

Our Commitment

Memorial Hermann Health System (MHHS) is committed to serving our patients, physicians, employees, and communities in an ethical, legal, and responsible manner. The MHHS Standards of Conduct provides the framework for ensuring Memorial Hermann’s ethics and compliance objectives are met.

Memorial Hermann embraces an open environment for communicating compliance questions and concerns related to laws, regulations, and guidelines, as well as MHHS policies and procedures. Employees who have compliance questions or concerns are encouraged to speak with their supervisor or a member of senior management.

Compliance questions or concerns can also be reported using this Compliance Helpline, which is operated by a third-party provider, EthicsPoint.

The Compliance Helpline is available at all times to anyone who wishes to report a compliance matter. Helpline reports will remain anonymous, unless you choose to identify yourself. If you do provide your name or other identifying information, your identity will be treated as confidential to the fullest extent practical or allowed by law. Memorial Hermann also maintains a strict non-retaliation policy to protect employees and others who report concerns.

EthicsPoint will confidentially send the information you report to the Compliance Helpline to Memorial Hermann to review and address as appropriate.

See the EthicsPoint FAQs for more information.

To Make a Report


Call the Compliance Helpline at 713-338-4140 or toll-free at 1-877-448-4140.

After completing your report, you will be assigned a unique code called a "Report Key." Write down your Report Key and password and keep them in a safe place. After 2 to 3 business days, you may use your Report Key and password to review any follow-up questions or to submit more information about your report by returning to this site or by calling the Helpline at 713-338-4140 or toll-free at 1-877-448-4140.

Follow-up on a Report

  • Report Key:
  • Password:

If you do not have an EthicsPoint report key and password please click here to file a follow-up report.