Our Commitment

Porsche stands for strong values – not only with respect to the world famous sports cars, which have been at the heart of the company’s success story for many decades. We owe our outstanding reputation above all to the committed performance of our employees. As a manufacturer of premium products, our customers’ expectations are especially high. Our loyal customers want to be able to relate to Porsche – and do so unconditionally. This expectation places an obligation on us to ensure that we conduct ourselves with absolute integrity in every situation. Our good image is a vital factor in guaranteeing our long-term success into the future. This is why integrity, legal certainty, and compliance are crucial elements to our values for both Porsche and our customers.

It is critical for all employees of Porsche AG and its Group Companies, including Porsche Financial Services (PFS), to understand the importance of proper conduct both at work and, in particular, when representing the company in public. Porsche AG has defined for itself and its Group Companies the fundamental principles to ensure that business activities are performed in compliance with the law. The Code of Conduct is applicable to all contacts and dealings with customers, business partners, suppliers, competitors, and public officials, as well as colleagues. At all times we seek to show tolerance and respect in our business dealings in line with the established Porsche culture.

PFS is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe potential violations of policies or standards have occurred.

A potential violation may refer to an intentional or negligent violation of applicable law (e.g. laws, ordinances, etc.) or internal company regulations, the Code of Conduct and violations of contractual obligations.

In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

Additionally, you can contact the PFS Compliance Helpdesk via email at PFSCompliance@porsche.us.

See the EthicsPoint FAQs for more information.

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.