Compliance Hotline

6 Things You Need to Know About the Compliance Hotline

What is the Compliance Hotline?

The Compliance Hotline is Atrium Health’s confidential channel through which you can ask questions and raise concerns about legal, regulatory, or ethical issues. Our Code of Conduct serves as a guide for these issues.

Who administers the Compliance Hotline?

The Compliance Hotline is administered by an independent company (NAVEX) and is available 24 hours a day, seven days a week. You may report your concerns anonymously.

When should I report a concern to the Compliance Hotline?

If you know about or suspect a violation of our Code of Conduct, discuss your concerns with your supervisor or another leader within your department. If you are not comfortable addressing the concern with your leadership or the issues is not resolved or acted upon, we encourage you to report the concern to the Compliance Hotline.

What happens when I make a report to the Compliance Hotline?

Once you submit a question or concern via phone or web, you will receive a report key and password which can be used to follow up on your submission. Then, an electronic summary is sent to the Atrium Health Enterprise Compliance Office for review and to determine further action.

What is Atrium Health’s stance on retaliation?

Our policies prohibit disciplinary or retaliatory actions against teammates who make good faith reports. Our commitment to such is stated in our Code of Conduct. Every report of retaliation is taken very seriously.

What other resources are available to me to report concerns?

There are other additional resources available to you to address your concern.

Concerns regarding employment matters:
Human Resources

Greater Charlotte Region: 704.631.1500
North Central and Western North Carolina Region: 336.716.6464
Central and South Georgia Market: 478.633.1510
North Western Georgia Market: 706.509.5784

Concerns regarding patient care:
Patient Relations

Greater Charlotte Region: 704.355.8363
North Central and Western North Carolina Region: 336.713.2273
Central and South Georgia Market: 478.633.2203
North Western Georgia Market: 706.509.5195

Contact the Enterprise Compliance team directly:
Greater Charlotte Region: 704.512.5900 or
North Central and Western North Carolina Region: 336.713.4949 or
Central and South Georgia Market: 478.633.1223
North Western Georgia Market: 706-509-5120