Our Commitment
Ameren's mission, To Power the Quality of Life, is founded on meeting the highest ethical standards of business and the safety and security of our co-workers, customers and company. That's why you are empowered to Speak Up if you see or experience something that doesn't align with Ameren's Culture, Values or Ameren's Code of Ethics.
Ameren is committed to an environment where open, honest communication is the expectation, not the exception. We want you to feel comfortable in approaching your supervisor, management or Human Resources in instances where you believe violations of policies or standards have occurred.
In situations where you prefer to place an anonymous report in confidence, you are encouraged to dial 1-877-Ameren0, hosted by a third-party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations stated in our Code of Ethics, as well as asking for guidance related to policies and procedures and providing positive suggestions and stories.
The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard and, if desired, remain anonymous.
To Make a Report
You may use either of the following two methods to submit a report:
- Select the "Make a Report" link at the top of this web page.
- OR
- Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 877-Ameren0 and/or 877-263-7360.
After you complete your report, you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.