Our Commitment

SODRU is an organization with strong values of responsibility and integrity. Our Code of Conduct contains general guidelines for conducting business with the highest standards of ethics.

SODRU is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations stated in our Code of Conduct.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.

See the EthicsPoint FAQs for more information.

Data Protection

All reports will be stored for the investigation process and deliberation on the case, observing the specific legal requirements, including but limited to the local policies of SODRU, legislation, codes, or public regulations (National Organizations of Data Protection). In addition, consolidated information will be used to generate statistics of the operation, but no names involved or personal data will be exposed.

Any personal data informed will be treated according to the rules established by the legislation in force with regard to the protection of personal data, both in the process of collection and verification of the reports recorded here.

The acceptance of this terms will indicate the awareness and agreement to the provision of information that will be used solely and exclusively for this purpose.

If desired, you may later exercise your rights of access, rectification, cancellation and opposition.

To Make a Report

You may use either of the following two methods to submit a report:

Online

Select the "Make a Report" link at the top of this web page.

By Phone

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.