CanDeal is an organization with strong values of responsibility and integrity. We are committed to an environment where open, honest communications are the expectation, not the exception. Whether you’re a client or an employee, we want you to feel comfortable in approaching your client services representative, supervisor or management in instances where you believe violations of standards or policies have occurred.
In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint.
The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.
See the EthicsPoint FAQs for more information.
You may use either of the following two methods to submit a report:
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.