FAQs

  • Do I have to talk with my leadership before submitting a concern?
    • Reporting violations of the Code is everyone’s responsibility. If you have questions about the Code or are concerned about conduct you believe violates the Code or the law, you have several reporting options:
      • Talk to your manager, human resources or senior leadership.
      • Contact the Chief People Officer or Chief Legal Officer.
      • Use the Kohl’s Integrity Hotline (by phone at 1-800-837-7297 or online at kohlsintegrity.com)
  • I tried to report a concern to the Ethics team but it was routed to Associate Relations, what should I do?
    • Don’t worry, once a concern is submitted it is reviewed and will be assigned to the correct team.
  • I have reported a concern, but I haven’t heard anything. How can I see a status update?
    • You can check the status of your report or question using the access number and password you created when you submitted the report or question.
  • I have a concern with a member of my management team. How do I report my concern?
    • Talk to human resources or senior leadership.
    • Contact the Chief People Officer or Chief Legal Officer.
    • Use the Kohl’s Integrity Hotline (by phone at 1-800-837-7297 or online at kohlsintegrity.com)
  • What if I have a question regarding my pay or benefits?
    • Contact AskHR at 1-844-KOHLSHR (1-844-564-5747).
    • AskHR serves as a central point of contact for Associates to get answers to their general HR questions on topics such as Time Off, Payroll, Benefits, Leaves of Absence and more.
  • I have an Ethics concern. Where can I learn more about my specific concern?
    • Please review the Code of Ethics. If you need to submit a question or concern please click “Report a Concern Online”
  • Can I speak to a live person about my concern?
    • Talk to your manager, human resources or senior leadership.
    • Contact the Chief People Officer or Chief Legal Officer.
    • Use the Kohl’s Integrity Hotline (by phone at 1-800-837-7297)
  • Can I report my concern anonymously?
    • The Hotline is operated by an independent, third-party provider. If additional information is needed or to provide updates on the progress or results of the investigation, it helps if you identify yourself. If you are not comfortable identifying yourself, you can report concerns anonymously
  • What if I am worried about retaliation for reporting a concern?
    • Kohl’s prohibits retaliation against anyone who reports a concern in good faith*. Any associate who retaliates against anyone involved in reporting a concern or for participating in the investigation of a concern will be subject to disciplinary action, up to and including termination of employment. For further information, see Kohl’s Policy 612 No Retaliation.
      • *What is good faith? Sharing a concern ‘in good faith’ means that you honestly suspect there’s a violation of the Code, our policies or the law. And you’re not deliberately making a false report.