YPO’s Confidential Reporting Line FAQs
>>What is the YPO Confidential Reporting Line?
- YPO’s confidential reporting line is provided through EthicsPoint, a NAVEX solution, and is a tool that allows people to report suspected unethical activity or policy violations, anonymously if they choose.
>>When should I use the Confidential Reporting Line?
- Use EthicsPoint when you observe or suspect unethical activity or policy violations and are uncomfortable reporting them directly.
>>How do I use the Confidential Reporting Line to report a concern?
- You may use EthicsPoint in one of two ways:
- Call the toll-free number and speak with a NAVEX client services representative.
- Submit a report online through the EthicsPoint portal.
>>What can I expect when I make a report?
- A NAVEX client services representative will forward your report within 24 hours of submittal to YPO for investigation/resolution (anonymously, if you choose). YPO will investigate your reported issue as quickly as possible.
- If you submitted a report anonymously, you will have to check the site periodically for status updates and resolution.
>>What happens when I call the EthicsPoint phone number?
- The EthicsPoint phone line is staffed by NAVEX client services representatives 24 hours a day/seven days a week. A representative will take your call and submit a report on your behalf.
>>Who monitors EthicsPoint?
- The EthicsPoint site and the toll-free phone line are managed by NAVEX, an external, third-party provider. NAVEX will forward reports to the appropriate individuals within YPO for investigation and resolution.
>>How soon should I expect to hear back from a report that I submitted?
- It is reasonable to expect an update online within seven business days.
>>Is EthicsPoint really anonymous?
- Yes. The EthicsPoint site and the toll-free phone line are managed by NAVEX, an external, third-party provider. If you choose to submit a report anonymously, there is no way for the report to be traced back to you unless you include something in the report that makes it obvious that it’s you (for instance if you are the only individual living in a specific state and you include the state you live in when you submit the report.)
>>What happens if a false report is filed?
- A false report could certainly hurt an individual or the organization. However, if you submit a report that turns out to be false, you will not be reprimanded or retaliated against if the report was submitted in good faith.