This web page is hosted on EthicsPoint's secure servers and is not part of the ALSAC web site or intranet.
File a Report Follow-up on a Report Ethics Statement

Reporting Process

Step 1: Complete a Report:

Follow the on-screen or compliance specialist’s instructions to complete a report. Please be as thorough as you can. Remember, you may choose either to remain anonymous or to give your name and contact information.

  1. Specify what kind of report you’d like to make from the available choices. If the choices do not match your situation exactly, pick the one that is closest to the situation you wish to report.
  2. Please read or listen to the anonymity information very carefully. It helps to ensure that you do not compromise your identity during the reporting process. You DO NOT have to complete the Location Information. If you wish to remain anonymous, simply skip this section.
  3. You will now complete the report, providing information about the incident, including:
    • Who: persons engaged in the incident, including titles;
    • What: what specifically occurred;
    • Where: the location of the incident; and
    • When: the time and duration of the incident.

    If you do not have all the information, give as much information as you have. You will have a chance to follow up later, so you can gather more information and add it to your report.

  4. Next, you will be asked to create a password. Then the EthicsPoint system will generate an identification code called a “Report Key.” Write them both down, and keep them in a safe place. You will need them to follow-up later, or if you ever want to review or amend your report.

Step 2: The Investigation Begins:

The reports you file are available only to specific individuals within the company who are charged with evaluating the type of violation and location of the incident. These individuals at ALSAC include the Audit Committee Chair, the General Counsel and the ALSAC Ethics Hotline Administrator. Each of these report recipients has had training and is committed to keeping these reports in the utmost confidence. The EthicsPoint system and staff are trained and committed to ensure that no report is ever shared with implicated parties, their peers, or subordinates. This means that no person named in a report will ever see the report, regardless of whether you choose to remain anonymous or not.

Step 3: Follow-Up:

Three to five business days after you complete your report, please return to the EthicsPoint system. Log in using your password and Report Key to see if ALSAC has any follow-up questions or requests. You may need to return to the system more than once to answer questions or provide more information.

To File a Report

You may use either of the following two methods:

  • Click on the "File a Report" link at the top of this page.
  • Call 800-427-1918 (toll free)

A letter from Richard C. Shadyac, Jr., CEO

Dear ALSAC Staff:

As employees of one of the world's most visible and respected charities, all of us working at ALSAC and St. Jude Children's Research Hospital have a responsibility to ensure that every employee as well as our patients and their families, our donors, and our volunteers are treated fairly and with respect and that our work performed in keeping with the highest ethical standards.

Our charity was recently rated by the American public the most trusted nonprofit in the country - and the second most trusted brand among all 1151 businesses and charities included in that survey. We want to continue to be worthy of this trust, not only with our donors but with out employees.

Our reputation is one of our most valuable assets. We must all work to adhere to the highest professional ethics to guide our activities and to ensure that we are always proud to be a part of ALSAC.

Open communication is a critical way to safeguard our reputation and be good stewards of our donor dollars. The ALSAC Ethics Hotline is a tool that has been made available for all ALSAC employees to report and suspected or observed unethical behavior. Examples of issues that may be reported include:

  • Conflict of interest
  • Unethical financial behavior
  • Theft
  • Discrimination
  • Harassment
  • Vandalism

The Ethics Hotline is managed by an impartial, outside reporting company. This will ensure that all information received via the Hotline will be confidential and anonymous. ALSAC does not tolerate retaliation against any person who makes a good faith report of known or suspected behavior that is not in keeping with our ethical and legal standards. You will find questions and answers about the hotline on the ALSAC Ethics Hotline link on the ALSAC web site.

I am personally excited to offer ALSAC employees this communications option. I hope anyone who feels they have observed behavior that is not in keeping with our efforts to protect our reputation and good standing with the American public and the international community will utilize the Ethics Hotline. Together, we can ensure that we protect our organization and the children who depend on us and our volunteers and donors every day for lifesaving research and care.


Richard C. Shadyac, Jr.
Chief Executive Officer

EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.