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To Make a Report

You may use either of the following three methods to submit a report:

  • Select -

    "Make a Report"

  • Call 001-866-737-6850 or 001-800-840-7907 (if you are calling within Mexico);
  • Call 1 888-353-5705 toll free (if you are calling within Canada or the United States)

  • Mobile Intake using: or scan the QR code QR mobile code

After you complete your report you will be assigned a unique code called a "report key." This will ensure your anonymity throughout the process. Write down your report key and password and keep them in a safe place. After 7 business days, use your report key and password to check your report for feedback or questions.

EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

About The Helpline

First Majestic Silver Corp. is committed to maintaining the highest standards of conduct while pursuing the business goals which are critical to our success. To this end, we have established a Code of Ethical Conduct (the "Code") which sets out the principles of conduct and ethics to be followed by all of our employees, officers and directors.

First Majestic is committed to:

  • promote honest and ethical conduct;
  • operate in a responsible manner that complies with applicable laws, rules and regulations;
  • promote the avoidance of conflicts of interest;
  • promote the prompt internal reporting of violations of the Code of Ethical Conduct;
  • provide a safe and healthy workplace; and
  • provide full, fair, accurate, timely and understandable disclosure in reports and documents filed with any governing body or publicly disclosed source.

First Majestic has also adopted a Whistleblower Policy which provides protocol and procedures for reporting your concerns, with respect to:

(a) violations of the Company's Code of Ethical Conduct, financial statement disclosure issues such as accounting, internal accounting controls, auditing matters or; and

(b) confidential and anonymous submission of your concerns regarding violations of the Company's Code of Ethical Conduct, or concerns regarding questionable financial statement disclosure, accounting, auditing matters.

First Majestic has retained EthicsPoint as an independent, third party supplier to provide a confidential and anonymous communication channel for reporting potential breaches under the Code. You may file a confidential and anonymous report on this website, or contact EthicsPoint by dialing the appropriate toll free number provided below.

Employees will not be discharged, demoted or suspended and no retaliation will be taken against them for filing a report in good faith or motivation or for seeking guidance on how to handle suspected breaches but not where the report is for reasons of personal gain.