Thank you for supporting an ethical culture

The Ethics Line provides an anonymous and confidential method to report misconduct or other concerns for both CVS Health colleagues and others outside of the company. Access to this phone and web reporting resource is available 24 hours a day, 7 days a week, 365 days a year to help make it easy for you to do the right thing. Furthermore, CVS Health contracts with an independent third party to ensure your report is kept secure and confidential.

At CVS Health, we work to uphold the highest ethical standards as well as comply with applicable laws and regulations, federal health care program requirements, our own Code of Conduct and Company policies or requirements.

And finally, know that CVS Health prohibits retaliating against anyone for raising, in good faith, a legal or ethical concern or for cooperating with an investigation.

Read Code of Conduct PDF
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Other Support

If you have a question concerning a topic other than ethics and compliance, we encourage you to reach out to the following resources:

Colleague Relations, Human Resources and Leave of Absence

888-MY-HR-CVS (888-694-7287)

CVS Health Emergency Hotline


CVS Pharmacy® Customer Service

800-SHOP-CVS (800-746-7287)

Resources for Living

800-789-8990; TTY: 711

NAVEX is NOT a 911 or emergency service.

Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact 911 or your local emergency services. Please report the incident to the CVS Health Emergency Hotline at 1-888-464-2960; TTY: 711 as soon as it is safe to do so.