FAQ

After you complete your report

After you complete your report you will be assigned a unique code called a “report key”. Write down your report key and password and keep them in a safe place. After 2-3 business days, use your report key and password to check your report for feedback or follow-up questions.

Non-Retaliation

All concerns must be reported in good faith. Reports submitted with a malicious intent or false allegations will not be tolerated. “Good faith” means that you come forward with all of the information you have and believe you are giving a sincere, truthful, and complete report.

CPKC employees will be protected from all forms of retaliation, or threats thereof, including in relation to compensation or other terms and conditions of employment, that are directly related to any report by you of a violation, if you: (a) make the report and disclose any information in good faith; (b) reasonably believe it to be substantially true; and (c) do not act maliciously or make false allegations.

What if I lose my report key or forget the password I created?

To ensure that security and confidentiality is maintained, if you lose your report key or password, you will need to file a new report. To keep confidentiality, there is no mechanism to reset the password or have someone at NAVEX look up any reports filed in the system. However, we recommend that you mention in the new report that it is related to a report you previously submitted. Individuals who are responsible for assigning the investigations can note this in the related reports.