At Codelco we are committed to probity, transparency, security and unrestricted respect for human rights in the extraction, transportation, marketing, handling, processing and export of copper. We offer you our Complaints Line that allows you to report, individually or anonymously, facts that may constitute violations of legal regulations, policies, procedures, the Code of Conduct, our Corporate Sustainability Policy or any other regulation applicable to the Corporation, its Employees, its relations with contractors and/or third parties.

Once you complete your report, the system will assign you a unique code called a “report number” (which will only be known by you) and will then ask you to create a password. Both pieces of information will allow you to check the status of your report and communicate with the Audit area (we may request additional information that will be essential for the case review). Please write down both and keep them in a safe place, as they cannot be recovered due to the provider's policies.

If your complaint is of a health or medical nature, please use the channels provided by the respective providers or institutions for those purposes.