Business Ethics Helpline

If you have something to report, you are in the right place. This portal is for team members, vendors and contractors of American Airlines, Envoy, Piedmont and PSA.

We’re a global airline, made up of a diverse workforce. Together, we have the responsibility to create a safe and inviting place to work, a workplace that sets us apart.

We will not tolerate discrimination, harassment, bias-related behavior, threats of workplace violence, or other inappropriate behavior. Nor will we retaliate against someone for making a report or for participating in an investigation.

Each one of us has an obligation to our company, our colleagues and especially to ourselves, to do the right thing and to speak up when we see behavior that goes against our standards of business conduct.

If you are a customer and would like to submit a customer relations concern, please visit www.aa.com/customerrelations.

Additional Ways to Report

Making Reports to Your Manager or Supervisor

We encourage you to seek assistance from, or report your concern to, your manager or supervisor.

Making Reports by Phone

To access the helpline by phone, dial toll-free for calls within North America:
1-877-422-3844

Outside of North America

Click here for international toll-free dialing instructions.

People Business Partner

Click here for business partner list.