Wendy's Ethics Helpline

CUSTOMER CONCERNS:

Customers should contact the Wendy’s Customer Care Center to communicate concerns, provide feedback, or ask questions. Within the United States and Canada, please click here.

FRANCHISE EMPLOYEES:

Thank you for contacting us! As your concern regards a Franchise location, your Franchise Management Team is the best positioned to assist you. However, if you would like to make a report, please contact Customer Care at 888-624-8140 or by clicking here.

Wendy’s has a reputation for quality that extends to our People. Our directive to “Do the Right Thing” is a philosophy that is engrained in the essence of every part of our business. With that in mind, we want to know when any of our employees feel that there is a cause for concern. If an employee becomes aware of a breach, violation, or concern related to the Code of Business Conduct and Ethics, Company policy, or applicable law, he or she should report the issue by one of the following means:

THE ETHICS HELPLINE:

For United States and Canada Calls, Dial

For other locations, reporting by phone is not currently available. Please use the online reporting option to submit your concern.

Please Note: Every effort will be made to safeguard your confidentiality and, if you choose to report anonymously, every effort will be made to protect your anonymity.

HOW TO FOLLOW UP ON A REPORT:

Select the “Follow Up on Report” link below.

After you complete your report, you will be assigned a unique code called a “report key.” Write down your report key and password and keep them in a safe place. After 10-14 business days, use your report key and password to check the status of your report or provide further information.

Potential Conflict of Interest Disclosure Form:

If you believe that you may have a Potential Conflict of Interest Disclosure Form, now or in the future, we have provided an easy way to report it. Simply select the “Potential Conflict of Interest Disclosure Form” link below. For more information on Conflict of Interest, please select the “Code of Business Conduct and Ethics” link at the top of this page.