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Integrity Hotline

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Business Integrity at NW Natural

NW Natural is committed to complying with all laws and regulations affecting the company and its employees. We strive to achieve the highest standards of integrity in conducting our business – it’s the way we work.

Our Code of Ethics and the Business Integrity Program (the practices we have put in place to help us make sure our conduct is consistent with the Code of Ethics) are intended to ensure that all employees serve our customers, shareholders and other stakeholders in compliance with the law and with the highest standards of business integrity, and that we treat one another with respect. We also expect our contractors, consultants, agents, vendors and other business partners to meet similar standards of integrity. We encourage our employees to work through management channels to resolve questions related to business integrity.

Our Board of Directors and management care that we obtain results and also care how those results are obtained. Your commitment to the principles embodied in the Code of Ethics will help us preserve our greatest asset – our reputation.

“Integrity is fundamental to everything we do at NW Natural. As our first core value, it informs how we serve our customers, operate our business, treat our employees, and engage with the community. The way we behave – guided by our Code of Ethics – is one of our greatest assets.”

- David Anderson

NW Natural will not tolerate retaliation against anyone who reports a concern in good faith and will take appropriate disciplinary action against any employee who engages in retaliation.

EthicsPoint is NOT a 911 or Emergency Service:
Please do not use this site to report events presenting an emergency situation (such as a threat to safety of any person or property).
In the case of an emergency, please contact 911 or your appropriate local authorities. If you have a concern involving natural gas safety, such as a natural gas odor, please contact NW Natural Gas at 800-882-3377.