Conn's Commitment to Its Associates

At Conn's, we are committed to providing outstanding products and service to our customers; leading the market as the dominant sales force of appliances, electronics and furniture; and yielding consistently high returns to Conn's stockholders.

We recognize that in order to fulfill these commitments, we must maintain a positive, rewarding work environment for you, the associate; an environment free of harassment, discrimination and any other unethical practices. YOU are the driving force behind our success and are the key to our continued growth.

We ask you to help us maintain a fair, safe and healthful workplace by reporting any known or suspected behavior and practices that may violate any law, regulation or policy, including discrimination, harassment, theft, fraud and ethics violations. You may report concerns to your manager or Human Resources confidentially or you may anonymously file a report with the Conn's Alert hotline or website (Conn's Alert hotline, 855-311-9572, and website,, are accessible 24 hours a day, 7 days a week).

Let's make sure that Conn's continues to be a successful, positive and rewarding environment for ourselves, for our co-workers and for our customers. We deserve it!

Please note that any associate who makes a good-faith report is protected from retaliation.

Frequently Asked Questions

What is EthicsPoint?

EthicsPoint is an independent company that provides secure, confidential telephone and web-based systems for use by those who wish to report a concern regarding business conduct. Conn’s is one of many companies that contracts with EthicsPoint for this service in the belief that potential reporters will be more comfortable reporting a concern if they know they will be reporting to a professional, third-party. In addition to providing service 24 hours a day, EthicsPoint offers translation services that allow telephone and web reports to be made in dozens of languages.

Will I remain anonymous?

You may report your concern anonymously by using either the web-based form or the Conn’s Alert Compliance & Ethics Hotline, which is operated by EthicsPoint. If you choose to make your report anonymously, you will be provided with a report key and asked to create a password. You will need to retain these to return to the report you previously submitted. When you check back, you can monitor the progress on your concern and add additional information, if necessary. This will also allow Conn’s to ask follow-up questions, while protecting your anonymity.

If you choose to report anonymously, please take care not to report information that may personally identify you, such as:

 · Your reporting relationship to others in the company
 · Your physical work location

What happens to my report?

Reports are entered directly on the EthicsPoint secure server to prevent any possible breech in security. EthicsPoint makes these reports available only to specific individuals within Conn’s Ethics and Compliance team who are charged with evaluating the type of violation and location of the incident and ensuring that an appropriate investigation is conducted. Individuals receiving these report recipients have had training in keeping these reports in the utmost confidence.

More Frequently Asked Questions
ATTENTION! This webpage is hosted on EthicsPoint's secure servers and is not part of the Conn's website or intranet.