Our Commitment
Phillips 66's obligations are for the long term, not just for this quarter or this year. These obligations demand that we adhere to the highest professional, industry and personal ethical standards. We will build on our history of integrity so that people will have an abiding trust in the company and our employees; they will know they can count on us. Read more
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How can we help?
What Happens When You Contact the Ethics HelpLine?
Step 1: Report a Concern or Question
- Initiate the process by reporting any concerns or questions. You can reach out to your manager, another trusted manager, your HR representative, the legal department, or the Ethics Office at ethics@p66.com.
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- You may report anonymously through the Phillips 66 Ethics HelpLine, which is available 24/7.
Step 2: Initial Assessment
- All reported matters are reviewed by the Ethics Office and assigned to an investigator from the appropriate team which may include the Ethics Office, HR, Consumer Relations, Labor Relations/Employee Relations, Global Security, or an independent investigator.
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- Reporters will receive a follow-up message through the EthicsPoint portal confirming receipt of the report and requesting any additional information if needed.
Step 3: Investigation (Average Duration 3 - 8 Weeks Long)
- The assigned investigator gathers facts and evidence, analyzes processes, and reviews business records. If the report was not anonymous, the investigator might contact the reporter for further details. Questions or requests for additional information may be asked through the EthicsPoint portal as well.
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- This step also involves drafting a comprehensive investigation report detailing the findings from evidence gathering and interviews from relevant parties.
- The duration of this step depends on the schedules of the investigator and interviewees, and the time needed to gather information. All investigations are handled with the utmost discretion and only on a need-to-know basis.
Step 4: Review and Remediation
- At the end of the investigation, the investigator meets with relevant stakeholders from the business unit or function, including the Chief Compliance Officer, to determine the case outcome, including any remediation or disciplinary recommendations.
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- Once a conclusion has been reached, the investigation report is updated accordingly.
Step 5: Completion of the Case
- The final step involves closing the case and notifying the reporter via email. Case outcomes are tracked and reported internally.
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- Due to confidentiality, specific actions may not be disclosed with the reporter.
- If you have any remaining related questions in the future, you can contact your assigned investigator or the Ethics Office.
