AES Helpline

The AES Helpline is not an Emergency Response Service, such as 911. Do not use this website to report events presenting an immediate threat to life or property. Reports submitted through this website may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

AES people who have questions or concerns about business conduct can use this website to report a concern, ask a question, or follow up on a report that has already been submitted. All efforts will be made to protect the confidentiality of anyone submitting a report. AES will respond to all requests for advice and will investigate all reports of improper behavior.

AES people are strongly encouraged to raise questions and to report wrongdoing. AES people who in good faith seek advice, raise concerns, or report improper behavior are doing the right thing - business results are never more important than conduct consistent with our Values.

Open communication is vital to the success of our Values. We are committed to maintaining a work environment where AES people can ask questions, voice concerns, and make appropriate suggestions regarding business practices. We will not accept retaliation against any AES person for raising questions or concerns or making a good faith report of possible improper behavior.

Please select from the buttons to the left to report a concern, ask a question or request guidance, or follow up on a report that has already been submitted.


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Corporate values have always been a part of AES business practices. The AES Values provide a common framework for our business decisions, actions, and behaviors at all of our businesses around the world.

NOTICE: In order to preserve your confidentiality, this webpage is hosted by EthicsPoint, a third-party vendor engaged by The AES Corporation to support the AES Helpline.