Asking questions and raising concerns helps keep PetSmart a place where associates feel respected, supported and empowered. Do What's Right is not only one of our core values, but also reflects who we are. However, we can only address concerns and take meaningful action when we know about them. That's why raising questions, reporting issues and seeking clarity when faced with tough decisions is essential to protecting our culture and ensuring we remain the favorite pet retailer our customers count on.

While leadership is always a good place to start, if you are uncomfortable bringing your concerns to your leader, please use the links below or contact the CareSmart Hotline.