The University’s Commitment

The University of Missouri System is committed to institutional accountability, transparency and the protection of students, employees, patients and visitors. As an organization, we strive to promote and foster a culture that supports and expects professional, honest and respectful interactions to make our four universities, health system and the UM System better places to live, learn and work.

The University makes efforts to ensure you feel comfortable approaching your supervisor or manager to raise questions and voice concerns about workplace and University issues, or if you believe a violation of a law, policy or standard has occurred. However, in situations where conventional channels are uncomfortable or otherwise inappropriate, or where you prefer to report anonymously, the UM System Integrity and Accountability Hotline is available.

The University will honor its responsibility to hold individuals, regardless of rank, accountable for their actions when they are found to violate University policy. University officials will treat you with respect, and any report you make will be taken seriously and heard in a manner consistent with or adhering to University processes. Additionally, retaliation will not be tolerated; any individual, department or unit engaging in retaliation will be subject to disciplinary action per existing procedures.

About the UM System Integrity and Accountability Hotline

The UM System Integrity and Accountability Hotline is hosted by EthicsPoint, an independent third-party hotline provider. The Hotline does not replace or supersede existing reporting methods at the University. Reports submitted to the Hotline will be handled as promptly and discreetly as possible, with facts made available only to those who need to know to investigate and resolve the matter. Please note that if you choose to remain anonymous, certain types of reports may be difficult for the University to pursue.

Additional/Alternate Reporting Resources

Reports Concerning Criminal or Medical Emergencies

For emergency assistance, please call 911 or contact your local law enforcement or emergency response authorities. The UM System Integrity and Accountability Hotline is not a resource for reporting criminal or medical emergencies, and is not an immediate response line.

Reports Concerning Sex-based Discrimination

Reports concerning sex-based discrimination, including sexual assault, sexual harassment, sexual misconduct, stalking, intimate partner/relationship violence, and sexual exploitation should be reported to the Title IX Coordinators and Equity Officers at each university, listed below. Reports of this nature received on the UM System Integrity and Accountability Hotline will be forwarded appropriately.

For reports concerning sex-based discrimination, please contact:

University of Missouri-Columbia

202 Jesse Hall

University of Missouri

Columbia, MO 65211

Phone: 573-882-3880

www.civilrights.missouri.edu

University of Missouri-Kansas City

Administrative Center Room 212

5115 Oak Street

Kansas City, MO 64110

Phone: 816-235-6910

www.umkc.edu/titleix

Missouri University of Science and Technology

203 Centennial Hall

300 W. 12th St

Rolla, MO 65409

Phone: 573-341-6038

titleix.mst.edu

University of Missouri-St. Louis

211 Arts Administration Building

St. Louis, MO 63121

Phone: 314-516-4538

www.umsl.edu/title-ix

University of Missouri Health Care

One Hospital Drive

Columbia, MO 65212

Phone: 573-882-8187

http:\\umurl.us\muhctixo

University of Missouri System

202 Jesse Hall

University of Missouri

Columbia, MO 65211

Phone: 573-882-3880

www.civilrights.missouri.edu

The Patient Safety Network, or PSN, provides staff and physicians with a method for reporting patient-related safety events and concerns. A report may be made at 573-884-1776, or by clicking on the PSN icon in Citrix. Patients and families may share comments and complaints in the PSN, or by calling 573-882-1053.

Clinical Ethics Consultation Service

The UM System Integrity and Accountability Hotline is not a Clinical Ethics Consultation Service. If you are encountering an ethical dilemma or values-based conflict related to making the best clinical decision for a patient, please contact the MU Health Clinical Ethics Consultation Service (available 24/7) by paging 573-397-0111. Non-emergent concerns or requests to engage in a confidential conversation may be submitted via email to healthethics@missouri.edu. Please visit the MU Center for Health Ethics website for more information

See the UM System Integrity and Accountability Hotline FAQs for more information.

To Make a Report

You may use either of the following two methods to submit a report:

  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 1-866-447-9821

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.