Follow-up on a Report Policies CCC- Ethics Policy CCC- Fraud, Waste & Abuse Policy BCC- Ethics Policy FAQs

To Make a Report

You may use either of the following two methods to submit a report:



By Phone

Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 1-855-I-LOOK-4-PASCO (855-456-6547)

After Submitting a Report

After you complete your report you will be assigned a unique code called a “report key.” Write down your report key and password and keep them in a safe place. You may check your report by either calling the hotline at 855-I-LOOK-4-PASCO (855-456-6547) or you may click on the grey tab above “Follow-up on a Report.” After 5-6 business days, use your report key and password to follow up on your report. Continue to check periodically to see if there are any additional questions for you to answer regarding your report.

Our Mission and Vision

Our Mission:
We serve and connect our community to our government partners and the justice system by delivering exceptional services.

Our Vision:
Trusted service for a better community.

Our Independence and Accountability

The Clerk & Comptroller of Pasco County, Florida, is elected by the citizens of Pasco County and serves as the County Auditor, as authorized by constitutional and statutory provisions. The Clerk & Comptroller established the Division of Inspector General by Charter to perform independent audit and investigative services. The Inspector General provides leadership in the promotion of accountability, integrity, and efficiency within the Clerk & Comptroller’s Office and for the Board of County Commissioners.

The Division of Inspector General is organizationally independent. Division staff reports to the Director (Inspector General) who reports functionally and administratively to the Clerk & Comptroller, who is independent of the Board of County Commissioners. The Division of Inspector General is comprised of a team of auditors that earn and maintain professional certifications including: Certified Inspector General (CIG), Certified Inspector General Auditor (CIGA), Certified Internal Auditor (CIA), Certified Government Auditing Professional (CGAP), Certified Fraud Examiner (CFE), and Certified Government Finance Officer (CGFO).

Our Customers

The Division of Inspector General is responsible for the maintenance of a fraud, waste, and abuse Hotline. The “I Look 4 Pasco” Hotline provides a mechanism for teammates/employees of the Clerk & Comptroller and the Board of County Commissioners to report suspected fraud, waste, or abuse of Clerk & Comptroller and County resources. We strive to preserve the public trust in government.

Our Commitment

The Pasco County Clerk & Comptroller is committed to an environment where open, honest communications are the expectation, not the exception. We want teammates/employees to feel comfortable in approaching their supervisors or management in instances where they believe violations of policies or standards have occurred.

Teammates/employees are encouraged to report any suspected fraud, waste, or abuse using the “I-Look-4-Pasco” Hotline, hosted by a third party provider, EthicsPoint. The information provided will be sent to the Inspector General by EthicsPoint in a confidential manner. The reporter may choose to remain anonymous. Teammates/employees have our guarantee that their comments will be heard and addressed. In cases where investigations are warranted, audits will be conducted. Hearing from you is important!

Report Suspected Fraud, Waste, and Abuse of Pasco County Resources

What do teammates/employees need to know when contacting the Hotline?

There are several things to keep in mind when reporting suspected fraud, waste, or abuse. Immediate reporting is necessary, while facts are still fresh in your mind. Reports must answer the questions who, what, when, where, why and how.

  • Who was involved? (Names, addresses, phone numbers, if known)
  • What happened? (Summary of events, additional sources of evidence)
  • When did it happen? (Date, time, frequency)
  • Where did it happen? (Location, city, state)
  • Why was it done? (Any known motive)
  • How did it happen? (Details of exactly what happened)

The most successful cases are those that include supporting documentation. Reports that are too vague or cannot be verified can result in a case being closed without any action taken.

What kinds of things should teammates/employees report?

Examples of what to report include: missing cash, embezzlement, falsified documents, theft of equipment or supplies, conflict of interest, vendor kickbacks, abuse of work hours, personal use of County assets, bribery, etc.

What happens if we do not open a case based on an employee’s report to the Hotline?

Some reports submitted to the Hotline may not meet the criteria of fraud, waste, or abuse. For these situations, we will refer the concern to the appropriate organization for further review.

Concerns That Teammates/Employees Should Report to Other Offices or Agencies

How can teammates/employees report a complaint against the Clerk & Comptroller or one of the County Commissioners?

Pursuant to Florida Statute 112.51(1), the Governor may suspend or terminate an appointed or elected official. Therefore, teammates/employees may file any such complaints directly with the Office of the Governor at (850) 488-7146.

How can teammates/employees report employee harassment, discrimination, or any bargaining unit labor issues?

Those concerns are important and may be reported to Human Resources. All communication between teammates/employees and the Human Resources Directors are to remain confidential.

Pasco County Human Resources: (727) 847-8103
Clerk & Comptroller Human Resources: (727) 847-8916

The Hotline should not be used for general complaints or suggestions.