Our Commitment
The goal of the Government Health Plan (MMM Multi Health), is to behave ethically and with integrity and responsibility in the healthcare industry. That is why we encourage our providers and beneficiaries to take action upon the witness or suspect of any noncompliant or unethical conduct.
Our main objectives are to comply with reporting requirements, identify risk areas, prevent misconduct and operational inefficiencies, enhance operational functions, improve the quality of health care service, prevent or act upon identified fraud, waste or abuse, and decrease the cost of health care.
Examples of non-compliant or unethical behavior:
- A violation of any law, rule or regulation.
- A violation of security, privacy or criminal conduct.
- Fraud, misconduct, questionable practices, internal business.
- Bribery or falsification of any medical record
- Retaliation or abusive conduct, threats of violence
If you are aware or become aware of any unethical or non-compliant behavior, please let us know by clicking “Make a Report”. There you will be able to submit a report through the web-based reporting system, EthicsPoint. The EthicsPoint web-based reporting system is a method available for providers, contractors, and beneficiaries, among others, to report any illegal or unethical conduct.
It is your choice to submit a report on a confidential or anonymous basis. However, note that it is often helpful to provide contact information in order to facilitate the investigation process.
Your concerns make the difference. We appreciate your support and cooperation to ensure that we maintain an ethic and compliant culture.
To Make a Report
You may use either of the following two methods to submit a report:
- Select the "Make a Report" link at the top of this web page.
- OR
- Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 844-256-3953
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.
