You may use either of the following two methods to submit a report:
In both the online form and by phone, you may be asked for several pieces of information, some of which may be specific, in effort to thoroughly investigate your concern. Please allow at least 10-15 minutes to submit your concern. Both the online form and hotline are available 24 hours a day, 365 days a year.
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. Within 24 business hours, you should be contacted regarding your concern (if you choose to leave an email or phone number). If you remain anonymous, you can use your report key and password to check your report for feedback or questions.
Stericycle is an organization with strong Core Values. Our Code of Business Conduct and Ethics contains general guidelines for conducting business with the highest standards of ethics.
Stericycle is committed to an environment where open and honest communications are the expectation, not the exception. We have an open door policy and want you to feel comfortable in approaching your supervisor or management in instances where you have concerns or believe violations of policies or standards have occurred.
You are encouraged to submit reports relating to violations stated in our Code of Business Conduct and Ethics, as well as asking for guidance related to policies and procedure and providing positive suggestions and stories. In situations where you prefer remain anonymous you are encouraged to use this hotline, hosted by a provider, NAVEX. You can also submit concerns via an online form.
Online or by phone you will be asked for several specific pieces of information to help complete a report which allows for more immediate and through follow up. The information you provide will be sent to us by NAVEX on a totally confidential and anonymous basis if you should choose. You have our guarantee that your comments will be heard.