Integrity @Expedia
Expedia believes every employee shares in the responsibility for promoting a positive workplace by acting with integrity in the everyday decisions we make (even when no one is watching).
An Ethical and Transparent Workplace Begins With You
We believe that our employees are our most valuable asset. You deserve to work in a positive and productive environment, but maintaining an ethical and transparent workplace requires that each of us makes a commitment to upholding our values and policies, and to comply with the law and protect our reputation. That means making Integrity @Expedia a priority in everything we do.
Why should I get involved?
Unethical, illegal or unsafe activity can result in serious consequences including fines or lawsuits against our organization that could hurt our performance and our reputation, which ultimately hurts our employees. We are proud of the reputation we’ve built and count on our employees to do their part to protect it. You can support our culture of transparency by communicating openly and honestly about suspected or actual violations of the law or our policies.
Learn to Recognize Questionable Activity
Some common examples include:
What is EthicsPoint?
EthicsPoint is a comprehensive and confidential reporting tool created by NAVEX to assist management and employees work together in addressing unethical, illegal or unsafe activity and other suspected misconduct in the workplace, all the while cultivating a positive work environment. EthicsPoint is available to Expedia’s employees in all the countries where we operate.
Can I file a report from home and still remain anonymous?
A report from home, a friend’s computer, or any internet portal will remain secure and anonymous, where permitted by law. An internet portal never identifies a visitor by screen name and the EthicsPoint system strips away internet addresses so that anonymity is totally maintained. Plus, EthicsPoint is contractually committed not to pursue a reporter’s identity.
Where do these reports go? Who can access them?
Reports are entered directly on the EthicsPoint secure server to prevent any possible breach in security. EthicsPoint makes these reports available only to specific individuals within the company who are charged with evaluating the report, based on the type of violation and location of the incident. Each of these report recipients has had training in keeping these reports in the utmost confidence.
What if I want to report a Customer Service related concern?
The EthicsPoint Hotline is not the best avenue to report customer service related concerns. To raise a question or concern to Expedia Group regarding a customer service issue, please contact the customer service team by using the Expedia app or by going to expedia.com/helpcenter.