After you raise your concern, you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

Frequently Asked Questions

What is EthicsPoint?
EthicsPoint is a comprehensive and confidential reporting tool to assist management and employees to work together to address fraud, abuse, and other misconduct in the workplace, all while cultivating a positive work environment.
When should I raise a concern?
The EthicsPoint system is designed for employees to report any violation of our stated Code of Conduct, or other concern you may have.
Can I raise a concern from home and still remain anonymous?
Raising a concern from home, a neighbor's computer, or any Internet portal will remain secure and anonymous. An Internet portal never identifies a visitor by screen name and the EthicsPoint system strips away Internet addresses so that anonymity is totally maintained. Plus, EthicsPoint is contractually committed not to pursue a reporter's identity.
May I raise a concern using either the Internet or the telephone?
Yes. With EthicsPoint, you have the ability to raise a confidential, anonymous concern via either the telephone or the Internet. Special restrictions apply to anonymous reporting originating in the European Union.
More Frequently Asked Questions

Welcome to Chewy OpenBark

Chewy, Inc. (“Chewy”) strives to lead the pack through passion, dedication and hard work. We are committed to operating our business ethically with integrity and in compliance with law. Our Code of Conduct (“Code”) is intended to provide you, our team members, officers and directors, with standards to guide your conduct in the daily execution of your responsibilities.

We are committed to maintaining an open environment where integrity and compliance issues can be raised in good faith without negative consequences. If you become aware of conduct that may be inconsistent with our values, we expect that you will alert us so we may address any concerns. We maintain an Open-Door Policy, encouraging you to report concerns to your manager, the Human Resources or Legal Department or any member of the leadership team. If you feel like your concerns have not been or cannot be addressed at the local level, or you prefer to report a concern anonymously, you may also report through Chewy OpenBark, a program hosted by an independent third party. The Corporate Compliance Team will then review the confidential report and take action as appropriate with close cooperation of subject matter experts.