Our Commitment

Pacific Life’s success is driven by our people. Our shared commitment to hold ourselves to the highest ethical standards is a cornerstone of our culture and integral to our success. Our Code of Conduct is built around our core values and provides guidelines for conducting business. The topics covered are designed to help our employees understand what it means to “Live the Pacific Life, It Starts with Me.” Pacific Life Insurance Company is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable in approaching your supervisor, management, HR or compliance in instances where you believe violations of policies or standards have occurred.

In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. You are encouraged to submit reports relating to violations stated in our Code of Conduct, as well as asking for guidance related to policies and procedures.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose. You have our commitment that your comments will be heard.

See the EthicsPoint FAQs for more information.