Frequently Asked Questions
What happens when I make a report?
The Viasat Values Line will prompt you to provide all the relevant information and will summarize the details in a report that is sent to the necessary teams at Viasat. These recipients will assess your report and identify the most appropriate individual(s) to investigate, fairly and impartially. You will be given a unique pin that you will be able to use to receive updates or check the status of your report.
Will there be negative consequences for reporting a genuine concern?
No. As affirmed in ViaGuide, Viasat will not tolerate retaliation against any colleague who raises a concern in good faith about a violation of the law, Guide to Business Conduct or Company policy.
If I make a report from a Company computer, won’t the server log identify me as the reporter?
The Viasat Values Line does not generate or maintain any internal connection logs with IP addresses, so no information linking your PC to this Line is available. Our provider, NAVEX, is contractually committed not to pursue a reporter’s identity.
How can I be assured that my identity will not be revealed?
The Viasat Values Line is designed to protect your anonymity. However, if you wish to remain anonymous, you need to ensure that the body of the report, or an uploaded attachment, does not accidentally reveal your identity. For example, avoid details of your location of work (“From my desk next to Joe Smith…”) or other specific information (“In my 16 years…”). If at any point, you would like to share your identity for any reason, you will have that option as well.
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