Welcome to the
Deloitte Integrity Helpline

Main Page Ask a Question File a Report Follow Up International Toll-Free Numbers FAQs

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About the Integrity Helpline

The Integrity Helpline is a confidential, 24-hour-a-day, 365-day-a-year service you can access from any location. Reports may be made on either an anonymous or named basis. The Integrity Helpline is administered by a third party "EthicsPoint" to maintain confidentiality and, when requested, anonymity. Anyone can log into or call the Integrity Helpline to request assistance or report a potential violation regarding an ethics and compliance issue. In order to assist in the investigation, those reporting potential violations are encouraged to identify themselves. However, anonymous reports will also be accepted and investigated to the extent possible.

There will be no reprisals against anyone who, in good faith, reports an ethics or compliance concern.

Frequently Asked Questions (FAQs for personnel of the Deloitte US Firms)

What types of issues should be reported?

Potential violations of the law, regulations, professional standards, policy, or the applicable Code of Ethics and Professional Conduct that you believe are not being handled properly should be reported immediately. Such potential violations could include, but are not limited to:

  • Non-compliance with professional standards
  • Unlawful discrimination
  • Harassment
  • Workplace violence
  • Substance abuse
  • Conflicts of interest
  • Falsification of documents
  • Inappropriate gifts and entertainment
  • Inappropriate political activities and contributions
  • Insider trading or other securities law violations
  • Breaches of a client's or a Deloitte U.S. Entity's confidentiality
  • Inappropriate disposal of a Deloitte U.S. Entity's documents
  • Inappropriate personal use of a Deloitte U.S. Entity's resources
  • Theft
  • Bribes and kickbacks
  • Inappropriate client billings
  • Inappropriate reporting of time or expenses
  • Other potential violations of policies

How do I report a potential violation using the Web site?

  1. Select "File a Report" from the Integrity Helpline homepage
  2. Select a "Violation Type" that best describes your report topic
  3. Fill out a report on your potential violation
  4. Record the report key and password for your report

What happens when I contact the Integrity Helpline?

Via the WEB - Via the PHONE

What happens when I access the Integrity Helpline Web site?

The Integrity Helpline is administered by a third party, EthicsPoint, Inc. You may log on to www.integrityhelp.com to:

  • ask a question
  • file a report
  • follow-up on a prior report

When you log on, a series of prompts will instruct you how to accomplish your task. When filing a report, you will be asked to provide the most detailed information possible about the incident. You may choose to remain anonymous when submitting your question or report; however, doing so may limit a full investigation of the matter. Therefore, you are encouraged to identify yourself.

Your report will be logged and forwarded to the Ethics and Compliance Office of Deloitte & Touche USA LLP, led by the Chief Ethics and Compliance Officer, for resolution. The Integrity Helpline cannot provide you advice or resolve your issue directly.

When submitting your question or report, you will be given a report key and asked to create a personal password. You will need this information to access the "Follow up on Report" section on the Web site to check the status or resolution of the matter you reported. We ask you to follow-up on your inquiry or report within three business days. Please check back with the Integrity Helpline to:

  • check the accuracy of your report
  • view acknowledgement of your report
  • find out if additional information is needed to process your question/concern
  • view status or updates to your investigation
  • find out the resolution of your matter

Continued follow-up on a matter is particularly important for anonymous reports, where we have no other means to communicate with you, the reporter. If you have identified yourself by name, the Ethics and Compliance Office or a designated subject matter expert will contact you directly to discuss your concern and ask any additional questions we may have.

What happens when I call the Integrity Helpline phone number?

The Integrity Helpline is administered by a third party, EthicsPoint, Inc. When you place a call to the Integrity Helpline, the EthicsPoint call center specialist will capture your question or report, asking you to provide detailed information. You may choose to remain anonymous when speaking with the call center specialist; however, doing so may limit a full investigation of the matter. Therefore, you are encouraged to identify yourself. You should also be prepared, if you are willing, to provide the names of witnesses and potential victims of the alleged unethical conduct to increase the success of an investigation into your complaint.

The specialist forwards your question or report to the Deloitte & Touche USA LLP Ethics and Compliance Office, led by the Chief Ethics and Compliance Officer. The EthicsPoint call center specialist cannot provide you advice or resolve your issue over the phone. If your matter is urgent, s/he will provide you with information to contact the Ethics and Compliance Office directly so you can receive immediate assistance.

The call center specialist will provide you with a report key and password for you to access the "Follow up on Report" section on the Integrity Helpline Web site, and check the status or resolution of the matter you reported within three business days. Please check back with the Integrity Helpline to:

  • check the accuracy of your report
  • view acknowledgement of your report
  • find out if additional information is needed to process your question/concern
  • view status or updates to your investigation
  • find out the resolution of your matter

Continued follow-up on a matter is particularly important for anonymous reports, where we have no other means to communicate with you, the reporter. If you have identified yourself by name, the Ethics and Compliance Office or a designated subject matter expert will contact you directly to discuss your concern and ask any additional questions we may have.

What should I do if I lose my report key or password?

Because of the high level of confidentiality that is maintained for reports, if you lose your report key or password, you will be required to file a new report. You can mention in the new report that this matter relates to prior report "X."

Read more frequently asked questions

Frequently Asked Questions (FAQs) for personnel of Deloitte innoWake Gmbh

Other Deloitte Support

If you have a question concerning a topic other than ethics and compliance, please consult the list below for resources:
CallCenter (HR, benefits, technology)
(within U.S.)
(outside U.S.)
1 800 DELOITTE
1 800 335 6488
1 615 882 7777
In the event you want to take advantage of the Integrated Mental Health Services (IMHS) for counseling or consultation, you can easily schedule an online appointment at a convenient time, or if you prefer to bypass the Deloitte team and connect directly with our mental health services vendor, R3 Continuum, call 1-800-522-7751 (Validation code: DeloitteIMHS).
USI: Live Well Program (EAP), available 24/7:
1800 258 8999 /
1800 258 8121 (updated number)
Expense Compliance expensecompliance@deloitte.com
Compliance HelpDesk
compliancehelpdesk@deloitte.com
1 877 862 6759 or
1 877 TOCMPLY
US Office of Chief Confidentiality Officer usconfidentialityandprivacy@deloitte.com
Diversity, Equity & Inclusion (DEI) USNationalDEI@deloitte.com

For more detailed information on the above and other helpful programs and services, go to the intranet site, deloittenet.deloitte.com

Ethics and Compliance Resources

Code of Ethics and Professional Conduct

To access the Integrity Helpline via phone:

Within the U.S. 1 866 850 1485
Outside the U.S. 1 503 748 0570
Germany 0800 1016582
Israel 1 809 21 4405
Mexico 001 800 840 7907
Mexico 001 866 737 6850

Click here for a list of International Toll-Free Numbers

Ethics & Compliance

Personal Integrity, Public Trust

At Deloitte, we are stewards of reputation—ours and our clients. That's why we foster a culture that protects, preserves, and enhances our reputation.

Integrity Helpline

Confidential & Anonymous

Ethics Assistance & Reporting

www.integrityhelp.com

+1 866 850 1485 (within U.S.)

+1 503 748 0570 (outside U.S.)

As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.