Potential violations of the law, regulations, professional standards, policy, or the applicable Code of Ethics and Professional Conduct that you believe are not being handled properly should be reported immediately. Such potential violations could include, but are not limited to:
- Non-compliance with professional standards
- Unlawful discrimination
- Harassment
- Workplace violence
- Substance abuse
- Conflicts of interest
- Falsification of documents
- Inappropriate gifts and entertainment
- Inappropriate political activities and contributions
- Insider trading or other securities law violations
- Breaches of a client's or a Deloitte U.S. Entity's confidentiality
- Inappropriate disposal of a Deloitte U.S. Entity's documents
- Inappropriate personal use of a Deloitte U.S. Entity's resources
- Theft
- Bribes and kickbacks
- Inappropriate client billings
- Inappropriate reporting of time or expenses
- Other potential violations of policies
Via the WEB - Via the PHONE
What happens when I access the Integrity Helpline Web site?
The Integrity Helpline is administered by a third party, EthicsPoint, Inc. You may log on to www.integrityhelp.com to:
- ask a question
- file a report
- follow-up on a prior report
When you log on, a series of prompts will instruct you how to accomplish your task. When filing a report, you will be asked to provide the most detailed information possible about the incident. You may choose to remain anonymous when submitting your question or report; however, doing so may limit a full investigation of the matter. Therefore, you are encouraged to identify yourself.
Your report will be logged and forwarded to the Ethics and Compliance Office of Deloitte & Touche USA LLP, led by the Chief Ethics and Compliance Officer, for resolution. The Integrity Helpline cannot provide you advice or resolve your issue directly.
When submitting your question or report, you will be given a report key and asked to create a personal password. You will need this information to access the "Follow up on Report" section on the Web site to check the status or resolution of the matter you reported. We ask you to follow-up on your inquiry or report within three business days. Please check back with the Integrity Helpline to:
- check the accuracy of your report
- view acknowledgement of your report
- find out if additional information is needed to process your question/concern
- view status or updates to your investigation
- find out the resolution of your matter
Continued follow-up on a matter is particularly important for anonymous reports, where we have no other means to communicate with you, the reporter. If you have identified yourself by name, the Ethics and Compliance Office or a designated subject matter expert will contact you directly to discuss your concern and ask any additional questions we may have.
What happens when I call the Integrity Helpline phone number?
The Integrity Helpline is administered by a third party, EthicsPoint, Inc. When you place a call to the Integrity Helpline, the EthicsPoint call center specialist will capture your question or report, asking you to provide detailed information. You may choose to remain anonymous when speaking with the call center specialist; however, doing so may limit a full investigation of the matter. Therefore, you are encouraged to identify yourself. You should also be prepared, if you are willing, to provide the names of witnesses and potential victims of the alleged unethical conduct to increase the success of an investigation into your complaint.
The specialist forwards your question or report to the Deloitte & Touche USA LLP Ethics and Compliance Office, led by the Chief Ethics and Compliance Officer. The EthicsPoint call center specialist cannot provide you advice or resolve your issue over the phone. If your matter is urgent, s/he will provide you with information to contact the Ethics and Compliance Office directly so you can receive immediate assistance.
The call center specialist will provide you with a report key and password for you to access the "Follow up on Report" section on the Integrity Helpline Web site, and check the status or resolution of the matter you reported within three business days. Please check back with the Integrity Helpline to:
- check the accuracy of your report
- view acknowledgement of your report
- find out if additional information is needed to process your question/concern
- view status or updates to your investigation
- find out the resolution of your matter
Continued follow-up on a matter is particularly important for anonymous reports, where we have no other means to communicate with you, the reporter. If you have identified yourself by name, the Ethics and Compliance Office or a designated subject matter expert will contact you directly to discuss your concern and ask any additional questions we may have.
Because of the high level of confidentiality that is maintained for reports, if you lose your report key or password, you will be required to file a new report. You can mention in the new report that this matter relates to prior report "X."