O-I
Ethics and Compliance Helpline

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Frequently Asked Questions

What is the Ethics and Compliance Helpline?
The Ethics and Compliance Helpline is a reporting system that enables O-I employees and others to ask a question or report a concern regarding an ethics and compliance issue. The Helpline is hosted by EthicsPoint, an independent third party.
What is EthicsPoint?
EthicsPoint is an independent company that provides secure, confidential telephone and web-based systems for use by employees and others who wish to ask a question or report an ethics and compliance-related concern. O-I is one of many companies that contracts with EthicsPoint for this service. In addition to providing service 24 hours a day, EthicsPoint offers interpreter and translation services that allow telephone and web reports to be made in dozens of languages.
How will my concern or report be kept confidential?
EthicsPoint does not trace phone calls or use caller identification. In addition, since EthicsPoint does not generate or maintain internal connection logs containing Internet Protocol (IP) addresses, no information linking your computer to EthicsPoint would be available if you choose to make a report online. Reports from your computer would come through a secure Internet portal which does not trace or show user screen names.

The information you provide will be handled by O-I in a confidential manner to the extent possible consistent with the obligation to investigate and remediate problems.
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