FAQ

What if I lose my report key or forget the password I created?

To ensure that security and confidentiality is maintained, if you lose your report key or password, you will need to file a new report. To keep confidentiality, there is no mechanism to reset the password or have someone at NAVEX look up any reports filed in the system. However, we recommend that you mention in the new report that it is related to a report you previously submitted. Individuals who are responsible for assigning the investigations can note this in the related reports.

Please click here to submit a new report.