The "Werner Co. Integrity Helpline" is a comprehensive and confidential reporting tool to assist Werner Co. workforce members to report concerns or seek guidance regarding the Werner Co. "Code of Conduct" or our other corporate policies.
Our workforce is our most important asset. By creating open channels of communication, Werner Co. can promote a positive work environment and maximize productivity. A Werner Co. Helpline allows for an effective reporting system which will aid in our efforts to foster a culture of integrity and ethical decision-making.
NAVEX is an independent third party service provider that has been retained by Werner Co. to administer the "Werner Co. Integrity Helpline" and case management application.
EthicsPoint is the name of the helpline services and case management application owned and operated by GCS Compliance Services Europe Unlimited Company (NAVEX).
The "Integrity Helpline," is designed for employees to ask questions and report any concerns pertaining to the Werner Co. "Code of Conduct", our other corporate policies or applicable laws.
The Integrity Helpline is a resource for the Werner Co. workforce. You are encouraged at any time to ask questions related to the Code of Conduct.
When you observe any behavior you believe may violate the "Code of Conduct," or other corporate policies, or applicable law it’s your responsibility to report suspected or potential violations as soon as known, you can report through the Integrity Helpline or speak to your direct supervisor, Human Resources, Compliance or Legal Departments or as otherwise provided under local reporting procedures.
Yes, the process allows for both web-intake and telephony services.
We all have the right to work in a positive environment. With this right comes the responsibility of acting in an ethical manner and letting the appropriate people know if you believe someone is not acting appropriately. By working together, we can maintain a healthy and productive work environment. Violations of the Code of Conduct, other corporate policies or the Law can threaten the assets, goodwill and reputation of an entire company. Reporting a concern allows those responsible for conducting due diligence to ensure the matter is properly addressed.
Absolutely! We encourage you to report concerns and ask questions. Workforce members know what is going on in our company and may have initial knowledge of an activity that could be cause for concern. Your reporting can minimize the potential negative impact on the company and our workforce.
Concerns are entered directly into NAVEX's secure server to prevent any possible breach in security.
Reported concerns are made available only to specific individuals within Werner Co. who are entrusted with evaluating the reports, based on the type of reported concern and location of the incident. Each of these report recipients has had training in keeping these reports confidential to the fullest extent practicable under the circumstances.
No matter where a report is generated it will remain protected, confidential and anonymous. An Internet portal never identifies a reporter by screen name and the NAVEX system strips away identifying information, such as an IP address, so that anonymity is maintained. Plus, NAVEX is contractually committed not to pursue a reporter's identity.
Please be aware that anonymous reporting may not be permitted in some countries.
The NAVEX system is designed to protect your anonymity. In fact, NAVEX is contractually committed not to pursue a reporter's identity. To further ensure your anonymity, you - as a reporting party – should not reveal any identifying details as part of your report.
Please be aware that anonymous reporting may not be permitted in some countries.
Yes. A reporter will be asked to provide the same information that would be provided in an Internet-based report. The representative will type your responses directly into NAVEX's secure environment. Telephone helpline-based reports have the same security and confidentiality measures applied to them during delivery as Internet-based reports.
Please be aware that anonymous reporting may not be permitted in some countries.
Investigating a report is usually faster and more efficient when the Werner Co. Team is able to follow up on the issue directly with the person reporting the matter. If you have identified yourself, reasonable efforts will be made to respect your confidentiality. Your identity will not be disclosed unless necessary for carrying out a proper investigation, required in the course of legal proceedings, or as required by local laws or local company mandates. Werner Co. will not tolerate any form of retaliation for reporting a concern in good-faith.
Once you have finished reporting your concern, you will be provided with a report key and asked to create a password. With these two pieces of identification, you will be able to follow up on a report, either by visiting the "Integrity Helpline" portal or contacting the telephone helpline. You may need to wait a few days after your submission before you can monitor progress and check whether you are being asked for any additional information. To allow for protection of the matter and any parties involved, details of the case cannot be provided.
In order to maintain the highest level of confidentiality, you will be asked to file a new concern if you lose either your report key or your password. You should mention that your new report relates to one filed earlier.
Werner Co. chooses to promote ethical behavior. All unethical conduct, at any level, ultimately hurts the company and all employees, including you. Disastrous effects can occur in an otherwise seemingly harmless lapse of poor decision making. If you are made aware of any incident of alleged misconduct or ethical violation, consider it your responsibility to report the incident, no matter how trivial it may initially appear.
File a concern. NAVEX can help you prepare and file your concern so it can be properly understood. Werner Co. would rather you report a situation that turns out to be harmless than let a possible unethical or illegal behavior go unchecked because of uncertainty.
The NAVEX system and report distribution protocols are designed so implicated parties are not notified about or granted access to reports in which they have been named, unless required by local laws.
When you file a concern via the "Integrity Helpline," either using the portal or through NAVEX's telephony, you receive a unique report key and are asked to select a password. With the report key and your password, you can return to the NAVEX system again, either by Internet or telephone, and access the original report. At that point, you can add more details.
NAVEX provides functionality that enables Werner Co. representatives to post questions for you, even if you report anonymously. When you receive your report key, you will be provided with the amount of time we expect for the report to be processed. When that time has passed, we strongly suggest you check to see if any questions have been posted. Providing the opportunity for such dialogue aids in investigating matters.
All NAVEX correspondences are held in the same strict confidence as the initial report, continuing under the umbrella of anonymity, if you so choose, to the extent permitted by local law and local company mandate.
You can file a report via the "Integrity Helpline" from any computer that can access the Internet. If you do not have access to, or are uncomfortable using a computer, you can call the Integrity Helpline, which is available 24 hours a day, 365 days a year. International dialing options are available, by country, on the website and your local publications.