ABOUT SPEAK UP AT LILLY
What is SPEAK UP at Lilly?
SPEAK UP at Lilly is a way to report misconduct directly to Ethics & Compliance. Use it to report conduct that may violate a law, regulation, or Lilly policy—including The Red Book (our Code of Business Conduct) and its supporting standards. If something does not seem right, this is the place to raise it.
Why does Lilly have this system?
SPEAK UP at Lilly exists to support a culture where speaking up is expected, not just allowed. It gives employees and third parties a channel to raise concerns directly to Ethics & Compliance– reinforcing that doing so is a shared responsibility.
What is NOT appropriate for SPEAK UP at Lilly?
Do not use SPEAK UP at Lilly for emergencies, adverse event or product quality reports, or routine workplace matters such as pay disputes or performance disagreements. For emergencies, contact local emergency services. For adverse events or product quality issues, use the reporting channels provided by your business unit or medical safety team. You can find more information on how to report adverse events or product quality issues here: How to Report a Lilly Product Concern | Eli Lilly and Company
REPORTING
What types of concerns should I report?
Report anything that may violate The Red Book, Lilly’s policies or standards, applicable laws or regulations, or other workplace misconduct. When in doubt, report it.
Do I need proof before I report?
No. You do not need to be certain that a violation occurred, and you do not need evidence. If something seems wrong, that is reason enough to SPEAK UP. A trained team will look into the facts you provide and may need to contact you for further details to conduct a complete review.
Should I report to SPEAK UP at Lilly, or directly to my manager or Human Resources?
Lilly provides multiple ways to raise concerns. Reporting to your manager, your manager’s supervisor, or someone else in your function can be effective if you are comfortable doing so. Concerns filed through SPEAK UP at Lilly are reviewed by Ethics & Compliance, and then routed to the appropriate investigations function (e.g., Ethics & Compliance, Human Resources, and/or Legal).
Why does my report matter?
You may be aware of something others are not. Your report helps Lilly address issues early, learn from mistakes, and strengthen our culture. All employees share a responsibility to SPEAK UP when something does not seem right.
I noticed potential misconduct, but it does not directly affect me. Should I still report?
Yes. Misconduct affects everyone, even when it does not touch you directly. Reporting what you see is part of Lilly’s speak-up culture, and all employees share a responsibility to raise concerns about potential violations of The Red Book or supporting policies.
SECURITY & CONFIDENTIALITY
How does SPEAK UP at Lilly protect my identity?
The system is operated by an independent outside company (NAVEX). It does not trace phone calls, use caller ID, or keep logs of IP addresses. No technical information linking your phone or computer to a report is shared with Lilly. If you prefer, you may file a report from a personal device or a computer outside your workplace.
Can I remain anonymous?
Yes, where local law permits. You may file a report by phone or online without giving your name. While identifying yourself can help Lilly conduct a more thorough review, anonymous reporting is an option where permitted by law. Be sure to save your Report Key and password—because the system is built to protect anonymity, lost credentials cannot be recovered or reset.
How do I keep my report anonymous?
Avoid including details that could reveal who you are—such as your specific office location, your tenure at Lilly, or the names of people who sit near you. The system protects your technical identity, but the content of your narrative is up to you. You need share enough information to enable appropriate follow-up otherwise Lilly may not be able to fully address the concern.
Are phone reports as confidential as online reports?
Yes. A call center representative enters your information directly into the secure system on your behalf. Phone reports have the same confidentiality and anonymity protections as online reports.
Where do reports go? Who can see them?
Reports are stored on a secure system maintained by the independent third party. Within Lilly, access is limited to those with a legitimate need—typically the people responsible for reviewing, assigning, and investigating concerns. Information is treated as company confidential information subject to strict oversight and system access controls.
RETALIATION
Will I face retaliation for reporting?
No. Lilly does not tolerate retaliation of any kind against anyone who raises a concern in good faith. If you believe you have experienced retaliation, report it to the investigator handling your concern or file a new report through SPEAK UP at Lilly.
What if my manager or another leader is involved?
SPEAK UP at Lilly is designed to protect every report. People named in a report are not told it exists and do not have access to it. As an investigation moves forward, those involved may learn that a concern was raised, but the process is carefully managed to maintain confidentiality to the extent possible.
AFTER YOU REPORT
What happens after I file a report?
A trained team reviews every report with care and confidentiality. The review process typically takes a few weeks, though some matters may take longer depending on complexity. You will not always receive details about the outcome, but every report is taken seriously.
How do I follow up or add information after I report?
When you file a report, you receive a unique Report Key and create a password. Use these to log back in by internet or phone to add details, answer follow-up questions, or check the status of your concern. We encourage you to check back regularly.
Can I receive notifications about my report?
Yes. You may provide a personal email address to receive alerts when follow-up responses are posted. This email is held by the independent third party and is not included in your report.
Are follow-up messages as secure as the original report?
Yes. All follow-up exchanges carry the same protections as the original report.
What if I lose my Report Key or password?
For security reasons, lost Report Keys and passwords cannot be recovered. If this happens, file a new report and mention that it relates to a matter you previously reported.