It is important to follow up on reports or questions submitted to the (the) Hotline. This allows you to retrieve questions, answers, and status updates posted to you by Informatica. To follow up on an existing report or question, please enter the report key provided to you and password you created when you initially submitted your question or concern.
What should I do if I lose my report key or forget the password I created?
Because of the high level of security that is maintained for these reports, if you lose your report key or password, you will need to file a new report. Mention in the new report that it is related to a report you previously filed.
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