Tapestry, Inc. has established this website, maintained by EthicsPoint (an independent reporting service), to provide the company, all of its brands and subsidiaries, with a forum to hear your concerns or reports of misconduct. Through this site, employees, business partners and members of the general public may report their concerns confidentially and, if desired, anonymously.
All reports submitted using this website are received directly by EthicsPoint and then routed to the appropriate persons within Tapestry, who will ensure that each report is handled in a professional manner. Any report relating to Tapestry’s accounting, internal accounting controls or auditing matters will be referred to Tapestry’s Chair of the Board or Lead Independent Director, as applicable, and the Audit Committee Chair. Other relevant legal or ethical concerns will be referred to the Chair of the Board or Lead Independent Director of Tapestry’s Board. The Status of all outstanding concerns addressed to the Chair of the Board or Lead Independent Director or the Audit Committee Chair will be reported to the Board of Directors on at least a quarterly basis. When you submit a report, you have the choice to remain anonymous or identify yourself. Either way, the more detail you provide in your report, the more effectively Tapestry can address your concern.
The Board of Directors and management team at Tapestry value your input. We appreciate your support and cooperation in upholding the company's core values, principles, philosophies and ethical standards by participating in this process.
Please note that this reporting line is not intended to be used for standard customer service issues or complaints and Tapestry may not respond to any such reports submitted through this system. To report an issue with a product or customer service at any of our brands, please contact our Customer Care Teams as follows:
Coach Customer Care: Call 888-262-6224 or visit www.coach.com
Kate Spade Customer Care: Call 866-999-5283 or visit www.katespade.com
Stuart Weitzman Customer Care: Call 877-793-4896 or visit www.stuartweitzman.com.
For matters relating to counterfeit products, please call the anti-counterfeiting hotline at 1-833-768-1778, email your information to brandprotection@tapestry.com or to file a report online, please click on the appropriate brand and you’ll be redirected to the form to report counterfeits: Coach, Kate Spade or Stuart Weitzman.